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MY ROLES
Creative developer
DATE
2016/4-2016/5
Visual designer
METHOD
Qualitative interview
PRACTICE
Design Thinking
Personas

User Flow & Wireframe

Features

1

Account interface for different perspective

Client's

perspective

Log in page; You can either log in with BT account or with Facebook.

Select every problem you have, only by clicks.

Set your time for the Hero to come in and your address.

Shortly, you will receive messages from Heros.

You can communicate with the Hero LIVE.

Hero's

perspective

Log in page

Fill in all the information about yourself. (This process ensure the community safe)

Select all the problems that you are able to solve, the many problems you can solve the more reward you will get.

Hero will then be able to see who needs help.

Choose the one near him and start a conversation.

When working as BT Hero, you receive certain amount of points per problem solved. This will allow the Hero to purchase anything on the market as a reward from BT.

In the menu page, hero will have an option to see various categories. 

2

Easy to connect with Hero

People can connect with BT hero by QR code or call and send message through device. 

3

Chat with Hero first; Customer community

4

Reward and rank system give feedback and recognition to Hero and customers

Illustration

How it works

Net signal problems!

Connect with BT hero

Communicate with BT Hero

Search the nearest BT Hero

 BT Hero goes to your house to solve problems

Give feedback to your BT Hero

APP demo

WEB demo

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